FX Algo Tools

1. Who we are

Stephen Reynolds operates the website fxalgotools.com trading as FX Algo Tools.

If you have questions about this Privacy Policy or how your personal data is used, contact:

Name: Stephen Reynolds / FX Algo Tools

Email: stephen@fxalgotools.com

Website: https://fxalgotools.com

2. What this policy covers

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

• visit our website;
• contact us through forms or email;
• request a free trial or download;
• purchase or enquire about products;
• subscribe to updates or marketing emails.

3. What personal data we collect

We may collect the following personal data:

• name;
• email address;
• message content you send through contact or support forms;
• product enquiry details;
• technical data such as IP address, browser type, device information, and usage data;
• marketing preferences, where relevant.

4. How we collect your data

We may collect your data when you:

• fill in a contact form;
• request a free trial or download;
• send us an email;
• browse the website;
• interact with website analytics or cookies.

5. Why we use your data

We use personal data to:

• respond to enquiries and support requests;
• send requested files, trials, or downloads;
• provide product information;
• process purchases or pre-sales enquiries;
• improve website performance and user experience;
• send marketing emails or updates where permitted.

6. Our lawful bases

Depending on the situation, we use your data on one or more of these bases:

• consent — for example, where you opt in to marketing;
• contract — where use of your data is necessary to provide a requested product or service;
• legitimate interests — for example, operating, securing, and improving the website and handling customer enquiries;
• legal obligation — where we are required to keep or disclose certain information.

7. Marketing

If you request a free trial, sign up for updates, or otherwise opt in, we may send you emails about products, trials, updates, and trading guides.

You can unsubscribe at any time by using the unsubscribe link in an email or by contacting us at [YOUR EMAIL].

8. Cookies and analytics

We may use cookies and analytics tools to understand how visitors use the site and to improve performance.

Cookies are small files placed on your device when you visit a website. Some may be necessary for the site to function, while others may be used for analytics or similar purposes.

You can manage cookies through your browser settings and, where applicable, through any cookie controls shown on the site.

9. Sharing your data

We do not sell your personal data.

We may share data with trusted service providers where necessary to operate the site or deliver services, such as:

• website hosting providers;
• analytics providers;
• email marketing providers;
• payment providers;
• form or plugin providers.

We only share data where reasonably necessary and expect those providers to handle data appropriately.

10. International transfers

Some service providers may process data outside the UK. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place.

11. How long we keep your data

We keep personal data only for as long as reasonably necessary for the purpose it was collected, including legal, tax, accounting, security, or support reasons.

For example:

• contact enquiries may be kept for support and record-keeping;
• marketing records may be kept until you unsubscribe;
• transaction-related information may be kept for legal or accounting purposes.

12. Your rights

Under UK data protection law, you may have rights including:

• access to your personal data;
• correction of inaccurate data;
• erasure of data in some circumstances;
• restriction of processing in some circumstances;
• objection to processing in some circumstances;
• data portability in some circumstances;
• withdrawal of consent where consent is relied on.

To exercise any of these rights, contact [YOUR EMAIL].

13. Complaints

If you have concerns about how your data is handled, please contact us first.

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk

14. Security

We take reasonable steps to help protect personal data, but no website or internet transmission can be guaranteed completely secure.

15. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.